Exchange Policy

At Decorzza, we prioritize customer satisfaction and offer a 48-hour exchange policy for eligible products.

1. Eligibility for Exchange

• Items must be in original condition, unused, and with original packaging.

• Exchanges must be requested within 48 hours of delivery.

• Certain items, such as personalized or final-sale products, are non-exchangeable.

2. Exchange Process

• Email us at decorzashop@gmail.com or call +97156347616 within 48 hours.

• Provide order details and reason for exchange.

• Ship the product back at your own cost (unless the item was defective or incorrect).

• Once received and inspected, we will process the exchange.

3. Exceptions

• Exchanges are subject to product availability.

• If the requested item is unavailable, store credit may be issued.